PrimePro Player is published by Tayfun Heptaskin, an individual developer based in the Netherlands and the controller for the PrimePro processing described in this policy. PrimePro Player is a media player. It does not provide, host, sell or distribute television channels, films, series or IPTV subscriptions. You choose your own content sources.
This notice covers the Android app and PrimePro's playlist-management, activation, licence-verification and support services. For privacy questions and data requests, contact support@primeproplayer.com. Postal developer contact information is available in the Google Play listing.
The app sends its stored Device ID and Device Key to PrimePro to register the device and verify its licence. The interface may label the identifier as MAC; the Android app uses a stored Android identifier or a generated fallback, not a physical network MAC address. These checks operate independently of optional Analytics.
Playlists entered directly in the Android app, language preferences, favourites, viewing history and parental-control PIN are stored locally on the device. Playlists added via the PrimePro web management panel are stored on PrimePro's server and synchronised with the app. Playlist names and URLs may contain third-party provider credentials. Removing a local playlist does not necessarily delete server-managed playlists or every cached copy.
PrimePro does not require users to create a PrimePro account. Credentials for a separately chosen content provider are not a PrimePro account.
Google Play purchase and restore verification transmits the purchase token, product identifier, application package and device binding to PrimePro. Verification records, acknowledgement and recovery queues and refund records support licence delivery and help prevent invalid or refunded purchases from granting access. PrimePro does not receive your payment-card details through the Android app.
Our PayPal web activation flow uses verified order and capture references, amount and currency. Google Play and PayPal process payments under their own privacy notices. Manual and legacy licence records may also be maintained. Withdrawing Analytics consent does not cancel a licence, initiate a refund or stop necessary purchase and licence verification.
Device registration, licence validation, purchase recovery and requested playlist-management functions process information needed to provide the requested service. Optional Analytics in the consent-enabled Android release uses your consent. We process limited verification and security records to help prevent fraud, duplicate delivery and misuse, subject to applicable rights and safeguards. Records may also be processed or retained where a specific legal obligation applies. We handle privacy and support requests to respond and meet applicable obligations.
PrimePro uses Google Analytics for Firebase for usage statistics. Five app-defined events count opening Live TV, Movies and Series, playing a channel and using search. These custom events have no custom parameters and do not send channel, movie or series names, search text, playlist URLs, IPTV credentials, licence identifiers, Device Keys or purchase tokens.
When Analytics is enabled, its SDK can also process app-instance identifiers, app and device information, automatic screen, session and lifecycle events and approximate location based on network information. The app does not request GPS location permission. Automatic purchase reporting, where supported and enabled, can include purchase events, product details, prices and currencies.
In the consent-enabled Android release (version code 19), usage statistics are off until you expressly allow them. You can decline and use PrimePro, and you can change your choice in Settings. Existing users are not automatically opted in when updating. Your choice is stored on the device and reapplied when the app restarts.
Turning statistics off stops further Analytics collection and resets local Analytics data and its app-instance identifier. It does not automatically delete Analytics data that was already uploaded. Device registration, licence checks and purchase recovery may still communicate with PrimePro and Google Play.
In version code 19, allowing usage statistics grants Analytics storage consent only. Advertising ID collection is disabled; advertising storage, advertising user data and advertising personalisation remain denied. Earlier production versions, including version code 15, initialised Analytics without this in-app permission choice and did not explicitly disable Advertising ID collection. Updating does not retrospectively erase data collected by earlier versions.
At the time of this notice, the Analytics property has Google Signals off and no Google Ads link. Optional sharing with Google products and services, modelling contributions and business recommendations is off; technical-support sharing is on. Granular location/device collection and regional ads-personalisation allowances remain enabled at property level, separately from the Android app's advertising consent controls.
Firebase Installations operates separately from Analytics. Its documented processing includes a Firebase installation identifier and user-agent information such as operating-system version, device model and brand, form factor, app installer and Firebase SDK versions. A Firebase installation identifier differs from the Analytics app-instance identifier. The Analytics choice does not control every Firebase service, and deleting one identifier does not delete all other records. Services that need an installation identifier can create a new one.
See Firebase privacy information and Google's privacy policy for additional information.
Your chosen content provider receives connection requests and any URL or credentials needed to provide playlists, playback, programme guides or artwork. Selected movie or series titles and search options may be sent to The Movie Database (TMDB) to match metadata or trailers. These functional connections are separate from PrimePro's custom Analytics events.
Trailer links can open YouTube or Vimeo pages in the app. Those independent pages may process network information, cookies or storage and show advertising under their own policies. Declining PrimePro Analytics does not control every external page.
PrimePro uses hosting providers, Google services and payment providers for the purposes described above. Your selected content providers and metadata services receive the requests needed for their functions. Online requests expose network information, including an IP address, to their recipients. If you contact support, we receive your email address and the information you choose to provide. Do not email IPTV passwords, private keys or full purchase tokens to support.
PrimePro licence-verification and Firebase connections use HTTPS. User-chosen content-provider URLs may use HTTP or HTTPS, so not every provider connection is encrypted. Licence and payment records are restricted operational records; hashing or encryption does not make every such record anonymous.
Hosting, Google, payment and independent content services may process information outside the Netherlands or the European Economic Area. Their applicable agreements and privacy terms govern their respective services. Contact us to ask about safeguards relevant to a particular processing activity. We do not claim that all data is stored exclusively in the EU.
The Analytics property is configured with two months of event-data retention and fourteen months of user-data retention, with reset on new activity disabled. Key-event data follows the user-data setting. These settings do not necessarily remove every aggregated report or record maintained by Google.
Device, server-managed playlist and licence-verification records do not currently have a general automatic age-based deletion schedule. The end of a 21-day trial does not automatically erase them. Sensitive payloads in purchase recovery queues are removed at certain completed processing states; verification or processing metadata may remain. Technical diagnostic logs are limited in size, which is not a fixed time-based retention period. Hosting logs, sessions, backups and support emails have separate retention mechanisms.
We review continued retention against the need to supply an active licence, provide a requested service, prevent fraud or incorrect reactivation, handle refunds and meet actual legal obligations. Necessary licence links are considered separately from optional playlist and usage records. We do not treat Lifetime status as a reason to retain unrelated personal data indefinitely. We review retained security, support, logging and backup records when their operational or legal purpose ends; their exact deletion times depend on the relevant system and provider. We do not promise a fixed deletion interval that has not been implemented or verified.
You can ask us to review and delete personal data associated with PrimePro by emailing support@primeproplayer.com with the subject Data deletion request. Tell us which data you want deleted (for example, web-managed playlists or device/licence records), and whether you want to keep using an existing Lifetime or trial licence. If available, mention the Device ID shown in the app; do not send IPTV credentials, full purchase tokens, bank-card information or passwords.
We may need limited additional evidence to verify that you are authorised to request a particular record's deletion. A Device ID and its derived Device Key alone are not sufficient proof of ownership. We assess each matched record, delete information that we can securely identify and lawfully remove, and explain any information retained, why it is retained and when the need to retain it will be reconsidered. Existing tools cannot guarantee immediate complete deletion across every PrimePro record, backup, Google Analytics/Firebase record or external provider. Deleting all licence-binding data could affect access and purchase recovery; a deletion request does not itself cancel a Lifetime licence.
Deleting the app or its local storage does not automatically delete PrimePro's server records, Google data or external providers' records. Turning off Analytics is not a request to remotely erase previously collected information. Where appropriate we will explain what can be done with provider-held data and what must be requested from the relevant provider.
We normally respond to a GDPR rights request within one month of receiving it. If a lawful extension is necessary, we will explain it within that first month. The response deadline does not guarantee that all provider-held or backup copies can be erased immediately. If a requested deletion cannot be performed securely with existing tools, we will tell you what remains and how the request will be handled rather than claim that deletion is complete.
For access, correction, restriction, portability, objection or withdrawal of consent where applicable, email support@primeproplayer.com. Consent withdrawal does not affect the lawfulness of earlier consent-based processing. You may complain to a competent data-protection supervisory authority, including the Dutch Autoriteit Persoonsgegevens.
PrimePro is not directed at children and offers a parental-control PIN. Users choose their own lawful media sources. This website policy may be updated independently from the privacy notice bundled with an app release. Contact us if you need more information.
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